Frequently Asked Questions
Employers
Find answers to common questions about private staffing, including how we manage searches, typical hiring timelines, and what to expect when working with The Estate Agency.Â
If you don’t see your question here, our team is happy to provide guidance — simply email us at [email protected] and we’ll respond as soon as we’re able.Â
1. What roles do you recruit for?
We recruit across a full range of private staffing and household roles, as well as family office and executive support positions. This includes estate managers, house managers, executive assistants, personal assistants, private chefs, butlers, nannies, housekeepers, and chauffeurs, as well as specialists in aviation and yachting.
Many of our searches also extend to more specialized roles depending on the needs of the employer. Each search is led, start to finish, by a recruiter with experience in that specific area. In many cases, a search starts with one role and evolves into something broader once we understand how the household operates day to day.
2. What areas do you service?
The Estate Agency’s work is national in scope, but each search is handled with an understanding of the local market, candidate availability, and regional expectations. This allows us to identify candidates who are both qualified and well-suited to the specific environment.
For clients managing multiple residences, we often coordinate searches across locations to ensure consistency in both standards and staffing structure.
3. What is your fee?
In order to deliver a successful, long-term placement, our fee structure reflects the level of care and attention each search requires based on the scope and complexity of each search. We’ll walk through this early in the process so expectations are clear from the outset.
4. What is your vetting process for candidates? Do you screen candidates? Provide background checks?
Yes, every candidate we present has gone through a thorough screening process that includes in-depth interviews, reference checks, and background verification where appropriate. We spend time getting to know each candidate beyond their resume for a big-picture understanding of their experience and working style. This prepares our team to speak to both capability and fit, rather than qualifications alone.
5. Can you assist with hiring for temporary or seasonal roles?
Yes, we support both permanent and temporary private staffing needs. This includes short-term coverage, seasonal roles, and project-based support. We approach these searches with the same level of care to ensure a strong fit, even for shorter engagements.
In many cases, temporary placements evolve into longer-term roles once the right fit is established.
6. What happens if a hire doesn’t work out?
Our goal is always to get the match right the first time, but we understand that circumstances can change. If needed, we’ll revisit the search and work closely with you to identify a better fit — guaranteed.Â
7. How do I get started as a client?
The best place to start is a conversation. Drop us a line at [email protected] and we’ll schedule a call to understand the role, the structure of the household or family office, and any specific considerations that may impact the search. From there, we’ll follow up with an outline for a clear approach and next steps.
 Let’s Start the Conversation
Whether you’re actively searching or simply exploring, we encourage you to reach out. We’ll be in touch as relevant opportunities arise.
